1. |
What are the typical signs
of virus infiltration? |
|
- The hard drive is running out of disk space for no apparent
reason.
- You notice that various .EXE and .COM programs have increased
in size for no reason, You notice substantial hard drive activity but were not expecting
it,
- System performance has slowed down noticeably
- Files have been lost or corrupted for no apparent reason
- There are an unusual number of access problems
- The system locks up frequently or without explanation
There are unexplained problems with system memory or memory
allocation.
|
2. |
How do I clean a CD? |
|
Using
water or isopropyl alcohol on a clean cloth, and wiping from hub to edge - but NOT in a
circular pattern. |
3. |
Why do the chipsets seem to
change so rapidly? |
|
With
changes in technology towards providing better and faster PCs, new chipsets are regularly
being introduced to support new CPUs and implement the latest industry trends and
initiatives like USB, ACPI, AGP, and so on. |
4. |
What is CMOS? How does it differ
from BIOS? |
|
CMOS
(Complementary Metal Oxide Semi-Conductor) is the small amount of low-power RAM which
contains the system configuration parameters used by BIOS. BIOS also provides the CMOS
Setup utility used to manage the CMOS RAM contents. |
5. |
What is an I/O port,
and what purpose does it serve? |
|
I/O ports
are locations where data and commands may be passed between the system and the device
which has to perform the task. |
6. |
What are some classic
signs of a system conflict? |
|
- The system locks up during initialization
- The system locks up during a particular application
- The system locks up when a particular device (i.e. a TWAIN
scanner) is used
- The system locks up randomly or without warning regardless of
the application
- The system may not crash, but the device that was added may
not function (even though it seems properly configured) - devices that were in the system
previously may still work correctly
- The system may not crash, but a device or application that was
working previously no longer seems to function
The newly added device (and accompanying software) may or may
not work properly.
|
7. |
Which are the types of Intel
Processors? |
|
Pentium,
Pentium Pro, Pentium MMX, Pentium II and Pentium III. |
8. |
Which are the
two current AMD and three current Cyrix CPUs. |
|
[AMD] K5
and K6; [Cyrix] 6x86/L, MediaGX, and 6x86MX (or M2) |
9. |
What does "DVD" stand for? |
|
Digital
Video Disc. |
10. |
What
three elements do you need to implement a DVD-ROM system on your desktop? |
|
A DVD-ROM
drive, an MPEG-2 adapter board, and suitable DVD disc media. |
11. |
What is the one
major precaution when servicing DVD drives? |
|
Keep the
unit closed to avoid accidental laser injury to the eyes. |
12. |
What are some typical floppy
media weaknesses? |
|
Sensitivity
to external magnetic fields, and potential damage from contaminants in the environment |
13. |
How
does disk caching improve performance? What are the two places disk caching is typically
implemented? |
|
Disk
caching improves drive performance by buffering data transfers to and from the drive.
Cache RAM can sometimes be placed on the drive controller, but is most frequently
incorporated onto the drive directly. |
14. |
What
are the two key advantages of FAT 32 over the FAT 16 file system? |
|
Clusters
can be smaller, and much larger hard drives can be supported in a single partition. |
15. |
Which
are the three most popular types of memory managers used on today's PCs. |
|
Microsoft's
HIMEM and EMM386, Quarterdeck's QEMM, and Qualitas' 386MAX. There are a number of other
memory manager products for the PC, but these three are generally regarded as being the
most common. |
16. |
Why are memory
managers less popular today under Windows 95? |
|
Windows 95
provides all of the memory management features necessary for Windows 95 applications. DOS
memory managers are not needed unless DOS applications are utilized in the DOS mode, or
run in a DOS window. |
17. |
What are the three main mouse
gestures? |
|
A
"click" (or "single-click"), a "double-click", and a
"drag" (or "click and drag"). |
18. |
What are the
differences between a mouse and trackball? |
|
Electronically,
there is no significant difference between a mouse and trackball. The trackball is
physically just an "upside-down" mouse, and the trackball driver compensates for
the reversal in the trackball's orientation. |
19. |
What
is the difference between an interlaced and non-interlaced monitor? Why is the
non-interlaced monitor preferred? |
|
A
non-interlaced monitor forms an entire image in one scanning "pass" or
"page". Interlaced monitor draws only every other scan line, so two
"passes" or "pages" needed to draw a full image. This means an
interlaced monitor operates effectively at only half its rates refresh rate, and
therefore, the flicker is usually much more noticeable. |
20. |
What are the
three major dangers of working on a computer monitor? |
|
The three
potential hazards of monitor service are X-ray exposure, AC voltage shock, and
high-voltage anode shock. |